Careers at TIE Industrial
TIE is a leader in the industrial automation aftermarket spare parts and repair industry. Our customers are primarily manufacturers…from the small machine shops to some of the largest manufacturing companies in North America. Our value proposition is unique and offers a customer response that is unlike our competitors.
TIE offers exciting career opportunities, a clean and safe working environment, a friendly company culture, and competitive compensation and benefits.
Current Openings:
Technical Support
Electronic Repair Tech Level 1
Inside Sales Representative
Outside Sales Representative
Bench Repair Technician
Technical Support
Location: Nashville/LaVergne, TN
Position Responsibilities:
•Provide telephone based technical support to customers.
Troubleshoot FANUC CNC and FANUC Robotics controls, and other brands in future, for external customers and internal technical support for TIE sales team.
Document customer issues and provide written feedback in TIE’s customer relationship management software (Salesforce).
Interface with TIE Technicians and Supervisors to help identify root cause for warranty failures.
Document and maintain configuration and test procedures where needed for components.
Qualification Requirements and Competencies:
2-5 years with CNC and/or Robotics experience (FANUC experience preferred).
Experience in maintenance troubleshooting, technical support or repair services.
Experience with non-FANUC brand CNC (Siemens, Mitsubishi, etc.) a plus.
Experience with internal components and broad understanding of repair-ability of FANUC technology a plus.
Associate’s or Bachelor’s degree in technology or electronics preferred but not required.
Computer proficiency, with advanced skills in FANUC ladder, and Microsoft Office® products, including Word, Excel, Power Point, and Outlook preferred.
Must have strong organization and efficiency skills, and the ability to quickly transition from one task to another in a fast-paced environment with minimal supervision.
Organize and coordinate projects to meet simultaneous deadlines.
Excellent written and verbal communication skills.
Must be self-motivated and have the ability and desire to assume ownership of responsibilities.
Able to work independently but also perform as a key team player.
Ability to be flexible and adaptable.
Commitment to company and individual goals.
Honesty; someone whose integrity and values are above reproach with no hidden agenda or ulterior motives.
If you are interested in this position, send an email to employment@fanucworld.com and include your cover letter and resume. Place "TECHNICAL SUPPORT" in the subject line.
Inside Sales Representative
Location: Nashville/LaVergne TN
As an Inside Sales Representative, you will focus on growth through new customer acquisition in an assigned territory in the United States. We offer a competitive compensation package and benefits.
Responsibilities
Sell the company’s complete offering of automation spare parts and repair services to end-user manufacturing customers
Documents sales activity in Salesforce and monitors sales activity on a daily basis.
Research and identify prospective new customers within assigned territory. Contact prospects to promote TIE Industrial’s products and services
Strategically manage large and high-potential accounts to achieve incremental business.
Develop and unitize the knowledge necessary to support and build sales with customers. Keep informed on industry news and trends, customers and competitors.
Act as a team player with all facets of the organization. Communicate professionally and in a timely manner
Meet planned activity rate for outbound phone calls to prospective customers
Professionally represent TIE Industrial in the marketplace
Job Requirements
2-3 years of demonstrated success in industrial and/or technical inside sales is required.
Experience in industrial automation or industrial services is a plus.
Self-starter, self-motivated, competitive, well organized, persuasive, energetic and ambitious.
Strong team player.
Professional communication skills (verbal and written).
Ability to penetrate accounts to ultimately reach and influence key decision makers.
A highly likable, high energy person with the ability to build relationships.
Solution sales skills.
Creative problem solving skills and strong sense of urgency to meet customer needs while driving sales.
Computer skills. Experience with Salesforce or other CRM software is a plus.
If you are interested in this position, send an email to employment@fanucworld.com and include your cover letter and resume. Place "INSIDE SALES" in the subject line.
Outside Sales Representative
Location: Central OH
As an Outside Sales Representative, you will focus on growth through new customer acquisition while maintaining and growing a base of current customers in the state of Ohio. We offer a competitive compensation package and benefits.
Responsibilities
Sell the company’s complete offering of automation spare parts and repair services to end-user manufacturing customers.
Documents sales activity in Salesforce and monitors sales activity on a daily basis.
Research and identify prospective new customers within assigned territory.
Contact prospects to secure appointments to promote TIE Industrial’s products and services
Strategically manage large and high-potential accounts to achieve incremental business.
Develop and unitize the knowledge necessary to support and build sales with both new and existing customers.
Keep informed on industry news and trends, customers and competitors.
Act as a team player with all facets of the organization.
Communicate professionally and in a timely manner.
Travel as required to reach customers and potential customers in assigned territory.
Professionally represent TIE Industrial in the marketplace.
Job Requirements
2-3 years of demonstrated success in industrial and/or technical sales is required. Experience in industrial automation or industrial services is a plus.
Self-starter, self-motivated, competitive, well organized, persuasive, energetic and ambitious.
Strong team player.
Professional communication skills (verbal and written).
Ability to penetrate accounts to ultimately reach and influence key decision makers.
A highly likable, high energy person with the ability to build relationships.
Solution sales skills.
Creative problem solving skills and strong sense of urgency to meet customer needs while driving sales.
Computer skills. Experience with Salesforce or other CRM software is a plus.
Ability to travel within assigned territory on a daily basis with some overnight travel.
Ability to travel outside of assigned territory as required for bi-annual sales meetings.
Applicants must be currently authorized to work in the United States on a full time basis.
TIE Industrial does not offer sponsorship for work visas.
No relocation provided
If you are interested in this position, send an email to employment@fanucworld.com and include your cover letter and resume. Place "OUTSIDE SALES" in the subject line.
Electronic Repair Tech Level 1
Locations: Nashville/LaVergne
Responsibilities
Identify and repair faults for drives or control parts.
Install repaired items in a control for full testing.
Document all repairs and test the results.
Plan workload by monitoring stock levels and pulling items in need of repair.
Process customer repair requests.
Evaluate that core exchanges are repairable.
Pull, clean, and run final test for items to be shipped.
Assist the team with any rush items that need special attention.
Job Requirements
Associates degree in industrial electronics, electronics engineering, or electronics training with 3 years experience.
Experience using oscilloscope, multi-meter, soldering, and de-soldering equipment.
Must demonstrate effective troubleshooting and critical thinking methods.
Proficiency reading and comprehending schematics for electronic circuits.
Proficiency using Microsoft Windows XP, Word, Excel, and Outlook.
Must be self starter able to work within a team environment.
Able to stand for long periods and lift up to 50lbs when required.
Preferred Skills and Experience
Bachelor’s degree related to industrial/electronics engineering.
Repair experience for CNC or manufacturing equipment especially FANUC.
Surface mount component repair experience.
Repair experience for AC and DC motors a plus.
If you are interested in this position, send an email to employment@fanucworld.com and include your cover letter and resume. Place "ELECTRONIC REPAIR TECH" in the subject line.
Bench Repair Technician
Location: Detroit/Clinton Township, MI
This position will focus primarily on compenent level repair for variable speed drives, circuit boards, power supplies and PLCs.
If you are interested in this position, send an email to employment@fanucworld.com and include your cover letter and resume. Place "BENCH REPAIR TECH" in the subject line.
